shipping policy

We offer FREE Insured Shipping with Tracking on all domestic orders over $99. Most orders will be shipped within 1-5 business days of order placed, unless Pre-Orders or otherwise discussed with customer. You will receive an email with your tracking number once shipped. We ship all items insured via FedEx Overnight direct signature required, USPS Priority Mail direct signature required, USPS First Class Mail signature required or Registered Mail direct signature required. We will determine the shipping method based on the value of the order, day of the week being shipped and customer requests. All international orders will be shipped USPS International First Class Direct Signature Required. We ship to the following countries: Australia, Austria, Canada, France, Germany, Ireland, Italy, Japan, New Zealand, Switzerland, United Kingdom
 
*Please note, we do not ship on weekends or holidays.
 
All orders are shipped to the verified billing address or shipping address at the time the order was placed. ALL orders are shipped signature required, NO exceptions.
 
Shipment Packaging:
 
We understand that discretion and security is key when shipping valuable precious metals. All items are securely wrapped in protective packaging and then placed inside the shipping parcel. Our address labels are discrete and do not give any indication of valuable content inside. You can rest assured of your privacy and your packages will arrive safely.
 
Shipment Tracking:
 
After your online order is placed through collectorsalliance Coin, you can track your order’s status through the MY ACCOUNT page. If you choose not to set up an account we will email you your tracking number with your invoice when your items(s) is ready to ship. At collectorsalliance Coin, we keep our customers fully informed from order status to shipping process. We never leave you hanging and wondering when your order shipped and when it will arrive. You will always have peace of mind.
 
Shipping Insurance:
 
For Peace of Mind every single package we ship is sent with fully insured. This means that in the extremely unlikely case your package is lost or damaged in transit, you will receive a full refund of the purchase price. Please note that our insurance policies only extend to packages IN transit – once the carrier obtains a signature or completes the proof of delivery confirmation, we are no longer responsible, our coverage ceases. With collectorsalliance  Coin you can be rest assure that your products are fully covered from our doorstep to yours. Please CONTACT US if you have any questions about our shipping or insurance.